If you already have FTP software or know how to utilize your operating system's built-in FTP abilities, and are familiar with how to upload files, we will provide you with the host, username, and password and you may use the transfer method of your choice.

To receive our FTP connection information:
call us at (818) 242-1146
or email us at customer@macson.com

For your security, our connection information is not publicly posted.

I M P O R T A N T:
Please be sure to compress all files to be uploaded. Files not compressed are subject to transfer errors or improper translation which may delay production.

A L T E R N A T I V E S:
Macintosh users: We recommend Cyberduck.
You can download a Freeware version from the Cyberduck website.

Windows users: We recommend CoreFTP.
You can download a Freeware version from the Core FTP website.

For technical support, call 818-242-1146.

For more information, visit our Frequently Asked Questions page.